Why leading retail chains are turning to visual AI?

Retailers across the US and UK are facing record losses from theft, fraud, and operational errors — challenges that traditional security measures can no longer keep up with.

$45 billion in retail theft losses were reported in the US in 2024 — projected to exceed $53 billion by 2027.

Organized retail crime (ORC) alone accounts for tens of billions in annual losses.
Shrinkage isn’t just hurting profits — it’s affecting staff safety and the shopping experience.

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The Power of Visual AI: Smarter, Safer Stores

Visual AI is transforming how retailers protect their business.

By combining advanced computer vision and AI analytics, it helps:

  • Detect and prevent theft in real time
  • Protect staff and customers from unsafe situations
  • Reduce losses while improving operational efficiency
  • Forward-thinking retailers are adopting Visual AI not just to cut shrinkage, but to create safer, more efficient, and customer-friendly environments.

Why choose SAI Group

SAI Group is a trusted partner for some of the world’s largest retail chains — including 3 of the top 5 in the UK — delivering AI-powered loss prevention and store safety solutions built to global security standards.

Our visual AI platform is:

  • SOC2 (AICPA) and ISO 27001 / ISO 42001 certified.
  • Fully compliant with GDPR and CCPA
  • Deployed across thousands of retail locations worldwide.

When you choose SAI Group, you’re choosing innovation, integrity, and proven results.

Ready to see visual AI in action?

Contact SAI Group today to discover how your stores can reduce losses, enhance safety, and protect profits with SAI Group’s Visual AI platform.

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Join us in our mission to create safer retail environments. Let's work together to build a safer, more welcoming retail world for all.

About SAI

As a leader in computer vision technology, SAI Group delivers cutting-edge, multi-modal AI solutions into retail environments. Using a unique platform approach, its technology uses existing camera systems to target losses, increase store safety, and underpin operational efficiencies.

All solutions are built from the ground up to ensure the highest levels of security and data protection, respecting the privacy expectations of the public and operating to stringent ethical standards while delivering substantial value to our clients. Globally, SAI monitors millions of transactions per day, protecting the revenues from tens of millions of product sales and hundreds of millions of customer interactions. Its models also accurately identify anti-social behaviour, aggression and violence, helping to de-escalate situations with real-time interfaces to security officers and operations centres.